Health First Commercial Plans, Inc. Nondiscrimination & Auxiliary Aid Notice

Health First Commercial Plans, Inc. Nondiscrimination Notice & Notice of Availability of Auxiliary Aids & Services


Health First Commercial Plans, Inc. doesn't exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, sex or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Health First Commercial Plans, Inc. directly or through a contractor or any other entity with which Health First Commercial Plans, Inc. arranges to carry out its programs and activities.

Health First Commercial Plans, Inc. is committed to making its programs, benefits, services, facilities, information, and technology accessible in accordance with Sections 504 and 508 of the Rehabilitation Act of 1973. Health First Commercial Plans, Inc. provides various auxiliary aids and services, including alternate formats and relay services, at no cost to better communicate with people with disabilities.

To request an auxiliary aid or service, you can:

  • Call
  • Send an email to: individualinsurance+dtc2@hf.org

Note: Your request for Health First Commercial Plans, Inc. publications should include:

  • Your name, phone number, and the mailing address where we should send the publications.
  • The publication title and Health First Commercial Plans, Inc. Publication No., if available.
  • The format you need, like Braille, large print, compact disc (CD), audio CD, or a qualified reader.

If you believe you’ve been subjected to discrimination in a Health First Commercial Plans, Inc. program or activity, there are 3 ways to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

  1. Online
  2. By phone: Call 1-800-368-1019. TDD users should call 1-800-537-7697.
  3. In writing: Send information about your complaint to:

    Office for Civil Rights
    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201